Dr. Johnnetta Betsch Cole

Creating a Culture of Diversity and Inclusion

Friday, May 18 – Closing Session
9:00 a.m. – 11:00 a.m.


Dr. Johnnetta Betsch Cole is a Principal Consultant with Cook Ross. Before assuming her current position, she served for eight years as the Director of the Smithsonian National Museum of African Art. Dr. Cole received a Ph.D. in anthropology with a specialization in African studies from Northwestern University. After holding teaching and administrative positions in anthropology, women’s studies, and African American studies at several colleges and universities, she served as the president of both historically Black colleges for women in the United States, Spelman College and Bennett College, a distinction she alone holds. Dr. Cole was the first African American to serve as the chair of the board of the United Way of America. She currently co-chairs the American Alliance of Museum’s Working Group on Diversity, Equity, Accessibility, and Inclusion.

Dr. Cole will lead an interactive learning experience where you will gain new skills in decision-making, building inclusive teams and cultures, intercultural communications, and increasing employee engagement. At a time where our workforce and customer bases are continually shifting, you’ll come to understand the impact of Unconscious Bias on organizational behavior, employee productivity and engagement, and economic potential. According to recent advances neuroscience and cognitive science, the human mind sees and relates to other people in ways that are often masked to our conscious mind. But in uncovering these Unconscious Biases, we can better understand the organizational, human, and societal challenges around diversity, inclusion, cultural competency, and leadership.